How can I contact

You can contact for support on either your free account or regarding your ExtraCredit subscription.

You can contact us via

  • Chat. Chat is located in the lower right-hand corner in our help center or across numerous site pages such as our signup, login, and more. Our chat is available M-F, 8am-4pm MST.
  • Email support. Our email is
  • You can submit a help request on our support page here.

Responses via email are typically responded within 24-48 business hours. 

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