Why can't I enter my Social Security number?


Sometimes, users notice they are unable to enter their Social Security number when trying to create an account.  This error has occurred when users attempt to access from certain Android browsers.  Although we generally support the use of Android devices when creating an account at, if this happens to you, you should instead try to create your account from a desktop computer.  We hope to expand our product in the future to support additional Android browsers, and we will be glad to let our users know if we ever create an Android App.  

We are sorry about any inconvenience, and again, we ask that if you are experiencing difficulty accessing or creating an account with using an Android device, please use a different device to access (such as a desktop computer) as we may not be compatible with your current device.

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