How do I cancel my account?

To cancel a FREE Account:


Please submit an assistance request and we will gladly direct you to the cancellation procedure for your free account.




Determining which product you purchased is important, as you will need to contact the appropriate phone number to cancel. Each product support team will only be able to access your account information regarding the membership they provide.

If you can't remember which credit report service you may have purchased, we recommend checking your e-mail for your order confirmation from the company which offered you their service. If you are still having trouble identifying which number to call, please submit an assistance request to support, and allow for up to 24 hours for our reply.


Thank you for using and please let us know how we can improve to continue serving your credit needs!

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