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How do I get support?

  • Credit.com offers user support through email. You can submit a request here.
    • If you are having issues using the contact form, you can email us at support@credit.com.
    • Please send the email to our support using the email address used to create your Credit.com account.
  • You will receive an email confirmation of your request. Please allow 1-2 business days for us to respond to your request. 
  • Unfortunately we do not offer phone support at this time and have decided to keep our support online through email for the time-being. 
    • Right now we believe we can get answers faster through email. We'd prefer to not make you wait on hold while we take a deep dive into your questions and issues. 
    • We can help answer your questions with screenshots, links from our site, etc. 

 

 

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